Array Networks to offer local support in India for customers and partners
BANGALORE / MUMBAI, India – January 3, 2013 – Array Networks Inc., a global leader in application delivery networking, appoints Kaizen Infoserve, engineering services provider, as their RMA service provider. Kaizen’s focused and neutral RMA services across PAN India will fuel Array Networks’ long awaited plan of offering gold class support to its customers, while expanding support services across India. Array Networks will now be able to offer 4 hour/standard NBD replacement service to customers with gold level support agreements.
This new partnership aligns with Array Networks’ strategy to provide customized and localized their customer support offerings. Kaizen Infoserve will provide support and services for the entire line of Array Networks’ products. With the strong support coming in from Kaizen, Array Networks bolsters its future plans of penetrating deeper into tier II & III India markets.
Kaizen Infoserve offers a broad range of engineering services in the areas of design engineering, hi-tech manufacturing, collaborative services and technical support and expertise. It is one of the best equipped service providers to handle and repair any IT hardware product. Kaizen is a focused and a neutral RMA service provider, with excellent coverage in PAN India.
Mr Shibu Paul, National Sales Manager – India at Array Networks “Array Networks has always differentiated themselves from the other vendors with the level of service and support they offer to their channel partners and customers. Their extension in providing RMA services to customers is another step in our long term and successful journey in India. Kaizen’s RMA services will help Array to expand services in tier II & III cities and increase the confidence of the channel partners spread across India. This step will help Array Networks to spread our market reach much deeper and wider without compromising on support.”
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Company Information
About Array Networks
Array Networks is a global leader in application, desktop and cloud service delivery with over 5000 worldwide customer deployments. Powered by award-winning SpeedCore™ software, Array application delivery networking solutions are recognized by leading enterprise, service provider and public sector organizations for unmatched performance and total value of ownership. Array is headquartered in Silicon Valley, is backed by over 300 employees worldwide and is a profitable company with strong investors, management and revenue growth. Poised to capitalize on explosive growth in the areas of mobile and cloud computing, analysts and thought leaders including Deloitte, Red Herring and Frost & Sullivan have recognized Array Networks for its technical innovation, operational excellence and market opportunity. To learn more, visit www.arraynetworks.com.
About Kaizen Infoserve
Kaizen provides an integrated model of Remote and RTB/ Field support for a wide range of telecom and networking devices and associated software, applications and technologies. Kaizen project team rolls out turnkey installations for GSM/ CDMA cellular operators and for Wi-max projects. To learn more, visit www.kaizeninfoserve.com
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